“Success in business is all about people – take care of them and they’ll take care of business” – Richard Branson.
“Without people, a business is just a building full of stuff” – Jon Naylor
The bare bones basics about business development? People
Far too many company owners and senior managers forget that their business needs people, and cannot function without them.
I have seen, first-hand, a company owner spending large amounts of time prowling around the factory floor and offices looking for people using their mobile phones, the internet, popping out for a cigarette and even going to the toilet ‘too often’. His management style is dictatorial, positively Victorian, and it’s one of the key reasons that this particular organisation is losing its best people hand over fist.
Other, more successful business owners trust the people they employ, giving them the freedom and space they need to not just do a good job but do an excellent job.
Happy people enjoy work more and happily give more
My own management style is all about flexibility and understanding. I realise that people have individual needs and lives outside work. While there’s nothing wrong with living to work, most of us work to live, and that’s fine too.
In my experience the more I give, the more I get in terms of loyalty and hard work, with people happy to give that bit extra when I need them to. To be honest, as long as the work is done right and on time they can do it on a laptop, in bed in their favorite onesie for all I care.
It is an absolute cast iron fact that happy people work more effectively. And let’s be honest, work is far too big a chunk of our lives to not enjoy it.
And to the company owner I mentioned above: when he says “if you give people an inch they’ll take advantage”, I say, no they don’t. Good people appreciate being treated with respect and trust, and they give it right back. The very rare ones that don’t are rare bad apples, and of course you can do without them in your business.
So, if you own or run a business remember, your people are your biggest asset and yes, in some ways also your biggest potential liability. Look after them, and they will look after your business.
Come back for more about business development basics next time…
I’ll be talking more about the vital bare bones basics about business development soon. See you then.